At Mininebuilzer, your satisfaction is our top priority. If you're not 100% happy with your purchase, we're here to make it right.
We accept returns under the following conditions:
Items must be unused, unworn, and in original packaging
Return request must be initiated within 7 days of delivery
We do not accept returns on personal care items, undergarments, or items marked "Final Sale"
Once approved, we'll share return instructions.
After receiving and inspecting the returned item, we will notify you about the refund status:
Note: Shipping charges are non-refundable
Received a damaged product? We're sorry! Please contact us within 48 hours of delivery with clear photos and your order details. We'll arrange a replacement or a full refund.
We currently do not offer direct exchanges. If you wish to exchange, please return the item and place a new order.